Binary Lane
All Systems Operational
Compute   Operational
Storage   Operational
mPanel   Operational
API   Operational
Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 15, 2018
Resolved - This incident has been resolved.
Aug 15, 14:19 AEST
Update - We have begun the process of restoring backup / reinstalling operating system for affected VPS and distributed an email directly to affected customers.

We expect all affected VPS to be available again by 6:00AM AEST.
Aug 15, 04:34 AEST
Update - We are unable to access the faulty disks and have concluded that the array contents are lost.

We will begin moving affected VPS to a new host node shortly. For customers who have purchased backups, we will restore the latest backup available.

For customers who are not using our backup service we will perform a fresh install ready for restoring from offsite backup.
Aug 15, 03:46 AEST
Identified - The RAID array on this host node is reporting five of the eight disks as not connected; while our monitoring shows all 8 were available immediately up until the outage started.

We are currently performing some physical tests to determine if the fault is with the disks or the controller.
Aug 15, 01:52 AEST
Investigating - We are currently investigating this issue.
Aug 15, 00:37 AEST
Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.

Aug 1, 2018

No incidents reported.