Binary Lane
All Systems Operational
Compute   Operational
Storage   Operational
mPanel   Operational
API   Operational
Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2018

No incidents reported today.

Jun 24, 2018

No incidents reported.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018
Postmortem - Read details
Jun 21, 09:20 AEST
Resolved - Platform has been stable for an hour now, so we believe disabling KernelCare has resolved the issue.

If you have not already done so please check your VPS as soon as convenient to ensure it is functioning correctly following host power-cycle. The following host nodes were affected by this incident:

- bnecompute03
- bnecompute04
- bnecompute05
- bnecompute08
- bnecompute10
- sydcompute01
- sydcompute02
- sydcompute03
- sydcompute04
- sydcompute05
- sydcompute06
- sydcompute07
- sydcompute09
- sydcompute10
- sydcompute18
- melcompute01

We will provide an incident post-mortem later in the week.
Jun 18, 23:03 AEST
Monitoring - We have disabled kernelcare on all host nodes and have not seen any further kernel faults. We will continue to monitor the platform but at this point believe that this incident has been resolved.

An incident post-mortem will be available later in the week.
Jun 18, 22:05 AEST
Update - We are continuing to disable kernelcare and restart affected host nodes.
Jun 18, 21:19 AEST
Update - We believe this issue relates to a KernelCare update released today and are in progress of disabling it.
Jun 18, 20:41 AEST
Update - Host nodes bnecompute03, bnecompute09, melcompute01 are affected.
Jun 18, 20:25 AEST
Identified - This host node experienced a kernel fault requiring a reboot to correct. We have done so and are currently bringing customer VPS back online.
Jun 18, 20:19 AEST
Investigating - We are currently investigating this issue.
Jun 18, 20:13 AEST
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.