melcompute02 issue

Incident Report for Binary Lane

Resolved

All affected VPS have been migrated to another host.
Posted May 07, 2017 - 16:54 AEST

Update

We have as yet been unable to determine a specific cause however the issue has symptoms typical of a hardware fault.

We are currently restarting the host to regain management access and will then begin live-migrating all VPS to another host.
Posted May 07, 2017 - 11:41 AEST

Investigating

This host continues to be having issues with VPS control requests like restart / power-cycle. We are currently investigating the issue.
Posted May 07, 2017 - 11:25 AEST