Website outage

Incident Report for Binary Lane

Resolved

Carrier has updated ACLs at edge routers to drop the unwanted UDP traffic, which has restored service.

Posted May 05, 2020 - 12:43 AEST

Identified

Our website is being flooded with unwanted UDP traffic. We are currently dropping everything destined for our website ("blackhole") on carrier network to ensure there is no impact on customer servers.

Posted May 05, 2020 - 11:43 AEST

Update

We are continuing to investigate this issue.

Posted May 05, 2020 - 11:19 AEST

Investigating

We are currently investigating this issue.

Posted May 05, 2020 - 11:18 AEST

This incident affected: mPanel, API, and Website.