Host bnecompute15 hypervisor fault

Incident Report for Binary Lane

Resolved

This incident has been resolved.

Posted Mar 25, 2020 - 10:27 AEDT

Update

Half of the affected VPS have been live-migrated so far.

Posted Mar 21, 2020 - 16:40 AEDT

Identified

Host node bnecompute15 has experienced a kernel fault, characterized by inability to reboot the VPS. mPanel console will display a message "Guest has not initialized the display".

We are currently live-migrating all affected VPS to a hot spare.

Posted Mar 21, 2020 - 16:35 AEDT

This incident affected: Compute.